Overview
What is Ledger Live?
Ledger Live is the official desktop and mobile application for managing your cryptocurrency portfolio with Ledger hardware wallets. It provides a secure interface to check balances, send and receive assets, install and remove apps on your device, and connect to staking or dApp services while keeping private keys offline on the hardware device.
Presentation goal
This presentation explains the Ledger Live login experience, highlights defensive steps to keep your assets safe, and lists official resources you can consult for downloads, support, and security guidance.
Login Flow
Step-by-step
- Download official Ledger Live: Always get the app from Ledger’s official site.
- Initial setup: Follow the onboarding to pair your hardware device and create a PIN. The recovery phrase must be written on the provided card and stored offline.
- Connect and unlock: Connect your Ledger device via USB or Bluetooth (mobile). Open Ledger Live and follow the prompts to unlock the device for account synchronization.
- Account sync: Ledger Live reads public data to display balances — private keys never leave the device.
UX notes
The login is a combination of local app authentication and physical device approval. Ledger Live purposefully limits convenience in favor of security — approving actions on the device is the safety gate for funds.
Security Best Practices
Protecting your login and device
Ledger Live login security hinges on three pillars: the hardware device, the recovery phrase, and the host device (your computer or phone). Strengthening each reduces the risk of theft.
Practical checklist
- Download Ledger Live only from official sources and verify checksums when provided.
- Never share your 24-word recovery phrase. Ledger will never ask for it online.
- Use a strong PIN on the Ledger device (avoid 0000, 1234, birthdays).
- Keep device firmware up to date through Ledger Live updates.
- Enable OS-level protections on your computer — disk encryption and screen lock.
- Avoid installing unofficial plugins or third-party modifications that request device approval automatically.
Red flags
Pop-ups, fake installers, browser extensions claiming to ‘recover’ your Ledger, or support chats requesting recovery words are all scams. If unsure, close the session and consult official support links in the resources section below.
Troubleshooting & Login Recovery
Common issues
- Device not detected — check cable, ports, USB preferences, or Bluetooth permissions for mobile.
- App stuck during sync — restart Ledger Live, reconnect the device, and try again.
- Forgotten PIN — after three incorrect attempts the device will reset; recovery uses your 24-word phrase.
Recovery guidance
Recovery with the seed phrase should be done only on a trusted Ledger device. Never enter your recovery phrase into a computer, smartphone, or web page. If you suspect compromise, move assets to a new wallet created from a fresh device and new recovery phrase.
Official Resources
Use these official links for downloads, support, and updates. Bookmark the official site and double-check URLs before downloading.